Support
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Common problem
1.What are the technological advantages of Dalian Titanium Heavy Industry?
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A: Dalian Taiding Heavy Industry has strong technical R&D and manufacturing capabilities. With the internationally accepted CAD and MSC NASTRAN software, it can realize product modeling design, interference inspection and simulation analysis to ensure product quality and innovation.
2.What are the core products of Dalian Taiding Heavy Industry Co., Ltd.?
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A: The core products of Dalian Taiding Heavy Industry Co., Ltd. are material handling equipment, which are widely used in basic industries such as metallurgy, mining, energy, ports, chemicals, building materials, warehousing and urban construction. It is committed to providing efficient solutions to support the development of the national economy.
3.What are the main advantages of powered slab clamps?
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A: The main advantages of the powered slab clamps are their automated operation and high efficiency. The hydraulic drive system makes the equipment easy to open and close, reducing operator fatigue and improving safety. It has a wide range of adaptability, capable of handling 8 to 550 tons of steel plates, and is made of high-strength alloy steel to ensure wear resistance and long life, reducing maintenance costs.
4.Can we customize the high-strength steel billet gripper according to our needs?
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A: Yes, our high strength billet grippers support customized services. Customers can customize the color according to brand requirements. We also provide multiple size options to suit different specific application scenarios.
5.What are the advantages of the automatic opening and closing mechanism of the high-strength steel billet gripper?
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A: The automatic opening and closing mechanism simplifies the operation process, reduces the burden of manual operation and improves work efficiency. This design is particularly important in the steel industry, ensuring smooth and safe work.
Terms and Conditions
1. Product Quality Assurance: We guarantee that all lifting equipment meets national and international standards. Each product undergoes rigorous testing to ensure performance and safety.
2. User Privacy Protection: We prioritize user privacy and strictly comply with relevant laws and regulations to safeguard customer information from unauthorized access or disclosure.
3. After-sales Service Commitment: Comprehensive after-sales support is provided to ensure continuous assistance and service during product usage.
4. Legal Compliance Statement: Our business operations always adhere to applicable laws and regulations, ensuring compliance and protecting the rights and interests of our customers.
Dalian Taiding Heavy Industry Co.,Ltd
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Technical Support
1. Provide comprehensive product development services to ensure that the design solution meets customer needs.
2. Provide professional technical consultation and solution optimization in the pre-sales stage to help customers choose suitable equipment.
3. Complete equipment installation and commissioning to ensure that the product can be put into use quickly.
4. Provide user training to ensure that customers are familiar with the equipment operation and maintenance procedures.
5. Provide regular maintenance and fault repair services to effectively extend the service life of equipment.
6. Support product upgrades to ensure continuous improvement of equipment performance to meet market changes.
7. Provide technical consulting services and promptly answer questions that customers encounter during use.
After-sales service
1. Provide professional technical support and consulting services to ensure the normal operation of customer equipment.
2. Customers can submit after-sales applications through the service hotline or designated channels, and the response is timely and efficient.
3. The company is committed to continuously tracking service quality, continuously optimizing customer experience and ensuring customer satisfaction.
4. The after-sales service team will provide customers with professional technical support and solutions to ensure the normal operation and use effect of the product
5. If customers need to extend the warranty period or purchase additional services, they can contact our sales department. The cost will be determined according to specific needs.

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Maintenance service
1. Professional Lifting Equipment Maintenance Services: We deliver expert maintenance and servicing to keep equipment running reliably.
2. Customized Maintenance Plans: Based on specific customer needs, we develop tailored plans to enhance operational efficiency and safety.
3. Experienced Technical Team: Our skilled technicians provide timely and effective on-site service whenever required.
4. Advanced Diagnostic Tools: Using modern detection technologies, we quickly identify and resolve equipment failures.
5. Detailed Service Records: All maintenance activities are documented for transparency and traceability.
6. Scheduled Inspections and Preventive Care: Regular check-ups help extend equipment life and reduce unexpected downtime.
Contact information
Common problem
Terms and Conditions
Technical Support
After-sales service
Maintenance service
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